Here's the book you need to prepare for Cisco's new Support exam, 640-606.Written by Cisco internetworking experts who can help you master the skills and acquire the knowledge needed to approach the test with confidence, this Study Guide provides:Assessment testing to focus and direct your studiesIn-depth coverage of official exam objectivesHundreds of challenging practice questions, in the book and on the CDSample simulation questionsAuthoratative coverage of all exam topics, including:Using Cisco-specific troubleshooting toolsUsing a a problem-solving model for systematic troubleshootingDocumenting potential causes and solutionsIdentifying key troubleshooting targets in campus LANsIdentifying connection sequences and key troubleshooting targets inTCP/IP, Novell IPX, and AppleTalk networksMinimizing the impact of troubleshooting toolsUsing Cisco IOS software commands and debug utilitiesIdentifying and resolving switched and routed VLAN configuration problemsIdentifying and resolving common WAN, Frame Relay, and ISDN BRI problemsNote: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

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