"Much more than an outstanding toolkit, this hand book is an essential and rich resource for professional coaches (new and experienced) and for leaders, managers and parents facilitating informal coaching conversations. Angus McLeod and Will Thomas have artfully distilled key frameworks and tools for facilitating sustainable performance, wellbeing and humanity in both coach and coachee. Jargon free and filled with immediately useable and highly impactful models, check-lists and downloadable resources, this guide will quickly become a well used and trusted companion." Michelle Duval – Managing Director Equilibrio International It offers a wealth of wise suggestions from two highly experienced coaches and readers may choose to read it right through or dip into it using the List of Tools, Glossary and Index. The keys to effective coaching, in the view of McLeod and Thomas, are questioning, listening and silence; they offer a very nice and easy exercise...

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