The gap between those who study organizational sciences and the practicing manager is growing. The Delft Systems Approach sets out to close the gap between theory and practice, and to: improve the conception of a design in order to obtain a better match between expected and real operation of an industrial system; integrate structural and behavioral conceptions of a system to be designed; support the communication between different specialists involved in the same processes and projects; guide managers in applying this knowledge to the problems with which they are confronted in practice; and describe the aspects of Systems Theory which can enable managers to improve their performance and reduce their workload. The book describes a fundamental approach for analyzing industrial systems that can be used by all disciplines involved, and makes a logical systematic combination of quantitative and qualitative modeling. Also included are three comprehensive cases from the authors own practical experiences.

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