Low- and no-cost tools that win customer loyaltyWhether you're setting up shop or already have your business off the ground, you need proven marketing strategies that get new customers in the door and keep them coming back. The Ultimate Small Business Marketing Toolkit gives you the resources to do just that, with a wide variety of cost-effective marketing techniques you can use to turn your business vision into reality.Packed with dozens of worksheets, real-life examples, and step-by-step instructions, this all-in-one resource guides you through eight easy-to-follow marketing milestones. Armed with the tools in this book and on the CD-ROM, you'll be ready toDevelop targeted customer profiles using affordable market research techniquesGet inside the heads of customers and learn what makes them tickNavigate your marketplace and turn obstacles into opportunitiesEstablish winning partnerships that support your company's growthSell your brand to the world using brochures, Web sites, direct mail, and advertisingPushes your bottom line to a breakthrough level of success.-Peter R. Russo, Director, Entrepreneurship Programs, Boston University School of Management

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